This Privacy Policy explains how Heights Finance ("we," "us," or "our") collects, uses, and protects information about you when you use this website and our services. By using our website, you agree to the practices described here.
Information we collect
We may collect the following types of information:
- Information you provide — such as your name, contact details, income, and other information you submit when you apply for a loan or contact us.
- Financial information — such as bank account details and information needed to verify your identity, income, and ability to repay.
- Automatically collected information — such as your IP address, browser type, device information, and pages you visit, collected through cookies and similar technologies.
How we use your information
We use your information to evaluate and process loan applications, verify your identity, service your account, comply with legal and regulatory obligations, prevent fraud, and improve our website and services. We may also use it to communicate with you about your account or our products, consistent with applicable law.
How we share your information
We may share your information with service providers who help us operate our business, credit bureaus, and other parties as permitted or required by law. We do not sell your personal information. We share information only with service providers, credit bureaus, and other parties as needed to provide our services and as permitted or required by law.
Credit bureaus
As described in our disclosures, we may report account activity to the major credit bureaus and may obtain information from them as part of evaluating your application and servicing your account.
Cookies and tracking
We use cookies and similar technologies to operate the website, remember your preferences, and understand how the site is used. You can usually control cookies through your browser settings, though disabling them may affect how the site works.
Data security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete it, or to opt out of certain uses. To exercise any of these rights, contact us using the details below, and we will respond as required by applicable law. We will not discriminate against you for exercising your privacy rights.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle your information, contact us by email at [email protected], by phone at +1 (866) 472-5189, or by mail at Greenville, SC 29602, United States.